DigitalThink Improves Customers' E-learning with Latest Learning Delivery System

San Francisco: January 9, 2003 - DigitalThink, Inc. (NASDAQ: DTHK), the leader in custom e-learning for Fortune 1000 companies, in a move celebrated by customers, announced today the latest release of the on-demand L5 Learning Delivery System. Performance improvements and quality enhancements make this release a significant contribution to the overall e-learning industry and immediately provide DigitalThink customers with a far more powerful e-learning solution.

"We chose the L5 platform for the learner experience that it provides, and for the ability to manage a global e-learning solution, said Eric Radle, Sales Operations Manager, Mazda North American Operations. DigitalThink's corporate philosophy making customer satisfaction a driver of product development made the choice that much easier."

Using DigitalThink's L5 delivery system and custom e-learning content services, Mazda provides online training to 26,000 sales, parts and service associates within its global dealership network. The Mazda training offering helps Mazda employees communicate more effectively with their customers by increasing each employee's knowledge about the Mazda company and the many new and exciting Mazda products. This improved customer communication translates into better customer service and relations -- ultimately resulting in higher customer satisfaction and sales.

DigitalThink delivers an unrivaled e-learning experience by providing customers like Mazda with the critical components that provide real business value:

• L5 On-Demand Delivery: the industry's most dynamic and scalable learning delivery system for instant courseware access and a compelling e-learning experience; DigitalThink has delivered over 7,000,000 courses.
• Custom Content Services: the industry's largest dedicated custom content services company with next-generation simulation courseware. DigitalThink's courseware services produce high quality custom courses that engage and educate learners quickly and cost-effectively.
• Full Enterprise Integration: DigitalThink solutions are open and fully-SCORM compliant so companies, like Mazda, are able to integrate e-learning courseware and delivery services with their existing learning management systems.

"Vendors that can scale to meet customers' needs, provide superior content in an interoperable and fail-safe environment, and continuously deliver cutting-edge technology will capitalize on the fast-growing opportunities in the market for e-learning services," predicted Michael Brennan, Program Manager of Learning Services Research at IDC, "DigitalThink is positioning itself to do just that."

L5 Version 2.1: Quality Enhancements and Performance Improvements

• Scalability and Performance Improvements: System enhancements have expanded delivery capacity by over 300% and improved processing speed by 40%, representing another leap forward for the industry's top performing on-demand learning delivery system.
• Improved Reporting Performance: New reporting capabilities enhance performance by proactively scaling for increased data queries and peak loads.
• Administration Enhancements: Upgraded batch registration features now support a broader range of options and file formats, including automatic export from Microsoft Excel.
• New Developer Efficiency: New features for developers provide automatic updates of enrolled learners to the newest version of a course, saving time and greatly reducing the development cycle.

  "Quality and productivity best describe the L5 Version 2.1, stated Todd Clyde, DigitalThink Vice President of Products. This release is a triumph over our competitors and part of DigitalThink's overall mission to focus on our customers' requirements and translate them into world-class e-Learning services."

CONTACT:
Patricia C. Johnson
DigitalThink
415-625-4075
patricia.johnson@convergys.com

About DigitalThink
DigitalThink is the leader in e-learning services for Fortune 1000 companies. DigitalThink provides the right combination of courseware development, do-it-yourself capabilities, learning delivery, and industry-specific expertise. DigitalThink's customers include Mazda, ADP Dealer Services, BearingPoint, Circuit City, EDS, Kinko's, and Red Hat. When learning matters, the proven choice is DigitalThink. www.digitalthink.com.