Customer Training Profile
Salesforce.com is the global leader in on-demand CRM solutions with over 7,000 customers in 110 countries.
Training customers is key in rapid adoption of Salesforce.com's applications. With a growing end-user base of over 100,000, Salesforce.com needed to quickly scale customer training from their current instructor-led Webcast model, while keeping quality high and costs low.
DigitalThink's Training Solution
DigitalThink approach to Salesforce.com's training needs helps:
- Deliver more training to customers at lower costs
- Speed adoption and increase utilization of applications
- Easily maintain and update training
- Localize training for their world-wide base
As a result, DigitalThink helps salesforce.com provide high quality, on-demand customer training at lower costs than other training methods. Working with DigitalThink, Salesforce.comtrains more customers in less time, lowers their costs, and speeds adoption of their applications.
To view a flash presentation of this Salesforce.com profile, click here.
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